Privacy Policy
Who We Are
Rivo Models is operated by:
Robert Learmouth trading as Rivo Models.
Contact email: hello@rivomodels.co.uk
Information We Collect
We collect information necessary to:
- Process and fulfil orders
- Deliver goods
- Provide customer support
This may include:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order history
How We Use Your Information
We use your information to:
- Fulfil your order
- Communicate with you about purchases
- Provide customer service
If you subscribe to our newsletter, we will send occasional updates. You may unsubscribe at any time.
Legal Basis for Processing
We process your data:
- To fulfil a contract (your order)
- To comply with legal obligations
- With your consent (for marketing emails)
Data Storage
Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products.
Your data is stored securely via Shopify’s systems.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent for marketing
To exercise your rights, please contact us at hello@rivomodels.co.uk